Category News

6 Advantages of outsourcing in business

So outsourcing is a process to get your work done from a third-party vendor instead of keeping it in your company. So when it comes to outsourcing there are various advantages associated with it. Outsourcing advantages:- A) Cost-effectiveness:This is the…

7 Tips to setup offshore development center

ODC or offshore development center means an extended, dedicated, and integrated offshore team. As the name suggests, this external dedicated team is usually located in a foreign or offshore country and gives support to an organization as required. So how…

Most important activities of healthcare BPO

Healthcare BPO brings significant support to medical institutions, staff, and organizations. Commonly outsourced activities of healthcare BPO include coding, billing services, transcription, data processing, and phone or chat support, etc. In most cases, access is one of the first measures…

How BPM helps the banking and healthcare industry

Business process management is the need of time for businesses around the world. There are various industries that always have a high demand for BPM, however, let’s understand the top two industries with greater demand. Healthcare Industry The healthcare industry…

Outsourcing after Pandemic

Coronavirus is keeping people on their toes, confronting companies with new operational challenges. Coronavirus is currently the largest threat to the global economy since the financial crisis of 2007 and 2008. Having emergency and crisis management in place and pre-planning…

Future of contact centers

Today’s customer expectations are higher than ever. They want personalized and timely customer support, across all digital channels. Whether speaking with an associate directly or utilizing automated self-service, they expect all channels to be connected. That is why the contact…

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